Question 1

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps:

1. Click “Manage FAQs” button
2. From your site’s dashboard you can add, edit and manage all your questions and answers
3. Each question and answer should be added to a category
4. Save and publish.

Question 2

Posso inserire immagini, video o gif nelle domande frequenti?

Accepted Answer

Sì, basta seguire questi passaggi:

1. Vai su "Impostazioni app"
2. Clicca su "Gestisci domande" frequenti
3. Crea o seleziona la domanda a cui vuoi aggiungere un file multimediale
4. Per modificare la risposta, clicca sul video, l'immagine o l'icona GIF
5. Aggiungi i file multimediali della galleria e salva

Question 3

How do I edit or remove the “FAQ” title?

Accepted Answer

You can edit the title from the Settings tab in the app. 
If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 4

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?”
It’s a great way to help people navigate your site and can even boost your site’s SEO.

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